Privacy Policy

Effective as of 25 October 2024

1. Main Terms

This Privacy Policy describes how QSOFT SERVICES CORP. ("Company" "we", “us” or "our") processes personal information that we collect through https://xprotocol.org/xforge or any other affiliated website (the “Website”) in connection with the XForge pre-order (“Service”).

The Company may provide additional or supplemental privacy policies to individuals for specific products or services that we may offer in the future. This Privacy Policy does not apply to third-party apps and services that may be available on or through the Website. We do not control how these third-party apps and services use your personal information. For more information on the privacy practices of third-party providers, please see their privacy policies.

NOTICE TO EUROPEAN USERS: individuals located in the European Economic Area, United Kingdom, or Switzerland might have additional rights. Please contact us for more information.

2.Personal information we collect

a.Information you provide to us. Personal information you may provide directly to us through the Website or otherwise includes

  • Contact data, such as your first and last name, email address, and phone number.
  • Time zone and language.
  • Device information, including device identifier (e.g., IMEI).
  • Payment and transactional (including blockchain) data, such as information relating to your orders through the Website, and your blockchain transaction history.
  • Cryptocurrency-related information, including wallet information (such as public key, public wallet address, and wallet name (where applicable).
  • Communications data based on our exchanges with you, including when you contact us through the Website, social media, or otherwise.
  • Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
  • Promotion data, including information or content (such as photos) you share when you enter a competition, promotion or complete a survey. We may offer promotions for NFT giveaways.
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

b. Third-party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as

  • Public sources, such as transaction history from public blockchain(s) and ledgers and other personal information from other publicly available sources.
  • Operating system provider, such as Google.
  • Other third parties who you direct to share your personal information with us, such as your mobile phone service provider who may share data about your mobile account.

3.Automatic data collection

We, our service providers, or our business partners (including our hardware providers) may automatically log information about you, your mobile device, and your interaction over time with the Service, our communications and other online services, such as:

  • Device usage data about your interaction with and use of the Website.
  • Location data, including information about nearby Wi-Fi access points and cell towers. If you permit third parties (such as app developers) to collect your location data via the Services, those third parties can process your information according to their privacy policies.
  • Phone-call related information, which is collected and processed by your cell phone carrier, such as your mobile network operator, phone number, data about dropped calls and other call or data failures; data about connection to wireless carriers; and customer proprietary network information (CPNI). Your cell phone carrier may use the information in accordance with their own privacy policies.
  • Operating system information.

4. How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

a. Service delivery and operations. We may use your personal information to

  • provide, operate and improve the Service and our business
  • process your transactions through or related to the Services
  • personalizing the Service
  • communicate with you about the Service
  • communicate with you about events or contests in which you participate
  • provide support for the Service

b. Research and development: we may use your personal information for research and development purposes, including to analyze and improve the Service and our business and to develop new products and services

c. Marketing: we and our service providers may collect and use your personal information for marketing purposes. For example, we may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt-out of our marketing communications as described in the Opt-out of marketing section below

d. Events, promotions and contests. We may use your personal information to

  • administer promotions and contests
  • communicate with you about promotions or contests in which you participate
  • contact or market to you after collecting your personal information at an event

e. Service improvement and analytics: we may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which apps are most and least visited and how those apps perform, and to develop new products and services

f. Compliance and protection. We may use your personal information to

  • comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities
  • protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims)
  • audit our internal processes for compliance with legal and contractual requirements or our internal policies
  • enforce the terms and conditions that govern the Service and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

5. How we share your personal information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection.

  • Affiliates
  • Service providers.
  • Partners.
  • Operating system provider.
  • Developers.
  • Business partners.
  • Professional advisors.
  • Authorities, law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
  • Other users and the public: certain of your personal information may be visible to other users of the Service and the public. For example, members of the public may have access to information published on the blockchain through the Service.

6. Your choices

In this section, we describe the rights and choices available to all users. Users who are located in Europe can find additional information about their rights by contacting us.

a. Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services

b. Privacy settings. We may make available certain privacy settings on the Service, including options to control the collection of information we and/or our partners use to improve our Services

The Service may contain links to websites and other online services operated by third parties. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile apps or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile apps and online services you use.

7. Security

We employ technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

8. International data transfer

We may use service providers that operate in other countries. Your personal information may be transferred to other locations where privacy laws may not be as protective as those in your state, province, or country.

9. Children

The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

10. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or by other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business

How to contact us